How to Track Your Inquiries
Set up a system to track your inquiries. For us (and our website clients!), that means we set up our processes so that every inquiry comes through a form on our website. We set up the back end so that every form submission automagically populates our inquiry database (aka a spreadsheet in Google Drive).
How to get quality testimonials
Make it easy for your clients to write meaningful testimonials by starting with a customer feedback survey.